The title basically says it all...
IN 2021 WE PURCHASED 150,000 VACUUM TUBES. IF IT'S NOT LISTED, WE PROBABLY HAVE IT. PLEASE CALL OR TEXT US AT 202-372-6931 IF YOU DO NOT SEE WHAT YOU NEED OR HAVE ANY QUESTIONS.
1. IN NEARLY 9000 SALES, WE HAVE HAD FEWER THAN A DOZEN LESS-THAN-FIVE-STAR REVIEWS OR HAVE LOST A CUSTOMER BECAUSE I REFUSED TO EITHER ISSUE A REFUND FOR A TUBE THAT WENT BAD AFTER IT HAD BEEN USED OR A BUYER KNEW NOTHING ABOUT TUBE REBRANDING AND CLAIMED THAT SOMETHING MADE BY TUNG-SOL AND BRANDED BY EMERSON WAS MADE BY EMERSON, AN ELECTRONICS COMPANY THAT NEVER MADE TUBES!
2. ITEMS ARE GUARANTEED GOOD ON SHIPMENT. IF YOU FEAR DAMAGE OR LOSS OF PARCEL IN TRANSIT, PLEASE INSURE THEM! OUR SHIPPING RESPONSIBILITY ENDS WHEN THE PARCEL IS ACCEPTED AND SCANNED BY THE US POSTAL SERVICE. ETSY IS CLEAR ON THIS. SOMETIMES THERE ARE INITIAL SCANNING DELAYS. WE HAVE ACCESS TO THE SAME INFORMATION YOU DO AND IT IS YOUR RESPONSIBILITY TO DEAL WITH THE USPS SHOULD THERE BE DELAYS OR LOSS OF A SCANNED PACKAGE. PLEASE BE PATIENT FOR THE FIRST DAY OR TWO IF THE PACKAGE IS STILL MARKED AS "PRE-TRANSIT." WE SHIP THE DAY AFTER THE SALE IF THE SALE WAS AFTER 9:30 AM EASTERN TIME.
3. THIS IS NOT AMAZON. THERE WILL BE NO REPLACEMENTS FOR LOST PACKAGES OR TUBES THAT FAIL. IN PRACTICE THIS MEANS YOU TAKE ON THE RESPONSIBILITY FOR THE LOSS IF THE PACKAGE IS MARKED AS "IN TRANSIT" OR AS "DELIVERED." MAIL GETS MISPLACED, STOLEN AND LOST. SOME COUNTRIES DO NOT HAVE INTERNAL TRACKING. CHINA IS AN EXCELLENT EXAMPLE. IF YOUR COUNTRY IS SIMILAR, IT IS YOUR RESPONSIBILITY TO INTERACT WITH YOUR CUSTOMS AND POSTAL AUTHORITIES TO FIND THE PACKAGE. CUSTOMS DELAYS CAN ADD WEEKS TO DELIVERIES.